Frequently Asked Questions

Q&A for Nonprofits

We are more than a platform; we are your partners

• What does ConnectAID offer?

  Our observation is that there are millions of nonprofits around the world. Most struggle to finance their work, spending huge amounts of money trying to raise funds. The COVID-19 crisis makes it even harder for nonprofits to raise sufficient funds to keep up their more than ever necessary work on the ground.

  On the other hand, many individuals and companies would like to donate but do not know where to do so. According to recent studies, about 3 out of 5 donors would like to give more, and 4 out of 5 say that knowing where their money goes and understanding their impact would encourage them to give more.

  ConnectAID, a purpose-driven social network, offers a new approach to international solidarity. NGOs and partner associations only communicate on the platform concerning their projects, their progress and impacts. The idea is to reassure donors who have all too often lost faith, and to involve them as actors in achieving sustainable development. We offer our members a greater sense of meaning through more information sharing and more visibility of the impact of their generosity. We do this through a social network based on virality, therefore encouraging a snowball effect.

• Why a new communication tool?

  Our goal is to increase humanitarian and social impact on the ground and to work together to reach the Sustainable Development Goals. Through the International Solidarity Network, organizations receiving donations have access to a new communication tool that responds to their needs while exclusively targeting an involved audience. This way, they can inform members in real time about progress and changing realities on the ground, while raising the funds they need to guarantee the sustainability of their actions. As an additional option, ConnectAID also offers tailored guidance and multilingual communication services, allowing nonprofits to focus solely on their field work.

• What is special about our fundraising platform?

  ConnectAID is the only viral donation network exclusively assisting nonprofits that does not take any commission at all. Unlike most crowdfunding platforms, ConnectAID does not operate on an “all-or-nothing” principle. All amounts collected on the platform go to the project holders. Moreover, together, as partners, we look for sponsors, donors, ambassadors and volunteers to support your work.

• Are there  registration fees to become a partner?

  Remember that we are more than just a new platform; we are your partner. To ensure of your involvement in the platform and to cover for some of our administrative costs and selection process, we ask our partners for a small registration fee. Communication services fees (which depend on the option you chose) will only be charged if your partnership application is successful, after which you will obtain access to a dedicated space and begin to attract a new audience, including donors both individuals or from the private sector.

• How does ConnectAID allow partner organizations to save time and money?

  For any nonprofit, fundraising has a cost. Nonprofits are well aware of this fact. Statistics show that up to half of the sums collected by a nonprofit through fundraising goes back into fundraising efforts. ConnectAID aspires not only to channel donations directly to projects that really need them, but to leverage and pool this collection process while also significantly reducing the costs needed to do so.

  For small organizations, the platform can replace the need for an expensive website and even for communication and/or fundraising staff. The network also allows organizations to post job or volunteer opportunities and may serve as a headhunting platform for large organizations looking for smaller ones to implement projects.

• Who can become a partner?

  NGOs, international organizations, nonprofit associations and foundations responding to our selection criteria are invited to contact us to apply for a partnership. ConnectAID will review the projects and legal documents of each structure on a regular basis to validate partnerships.

  If you wish to become a partner, please check your eligibility below and contact us. We'll be happy to have you onboard!

  Check if you are eligible for a partnership

• What are the eligibility criteria for nonprofits to join ConnectAID?

  Our social network gives donors more confidence in their philanthropy. In order to receive funding through the platform:

  • Projects must be carried out by nonprofit organizations recognized as “of general interest”, therefore able to issue tax receipts to donors (NGOs, associations, federations, etc.).
  • Projects must be on-going, and directly benefiting local populations. Projects must also demonstrate positive, measurable and sustainable impacts for their beneficiaries and their communities.
  • The nonprofit must be legally incorporated in one of the countries authorized by European payment service providers (Australia, Austria, Belgium, Canada, Czechia Preview, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, India, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States, Brazil and Romania). The organization’s sustainable development projects however, can be carried out in any part of the world.
  • Organizations must have at least three professional staff or full time volunteers working for them.
  • All missions and projects must respond to one or more of the 17 Sustainable Development Goals set by the international community.
  • All nonprofits and projects must be validated by ConnectAID.

   

  Please respond to our questionnaire to see if you are eligible to apply.

  Check if you are eligible for a partnership

• Which domains of intervention do the projects cover?

  Today more than ever necessary with the devastating impacts of the COVID-19 crisis on the most vulnerable populations, our platform addresses the 17 Sustainable Development Goals (SDGs) set by the international community. These objectives form the core of the 2030 Agenda and cover all development issues. The projects selected by ConnectAID to receive funding through the platform must focus on one or more of these goals. A nonprofit can have several projects listed on the platform. Each project is linked to one or more goals, which facilitates the search and selection process by donors.

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• What are the different options and categories of nonprofit projects on the platform?

  Beyond your registration as a nonprofit, ConnectAID offers various categories of optional services to promote your projects:

  • Option to promote your project page: Independent Projects
    This option will give you the possibility to create a full presentation page for your nonprofit as well as a complete public project page which donors will be able to search by SDGs and countries. This option will also allow you to create posts through which your donors can follow your actions on the ground. The bi-lingual content will be written by your organization in accordance with our guidelines. It will further be monitored and validated by our communication experts in order to respect homogeneity throughout the site. Ask us for a quote.
  • Option to outsource your communication related to your project: Certified Projects
    We can enhance the way that you communicate your mission and goals to your target audience by assisting with writing and creating your web pages on the platform. ConnectAID and its partners will coordinate and provide guidance, collecting your inputs from your field workers and therefore helping you to attract more individual and corporate donors.
  • Option to externalise your communication on all digital space - Digital Action
    

    With our extended Ambassador program, we can take care of your social media for you. From copywriting to audience growth, we’ll take care of the details while staying true to your organisation. 

    Do not hesitate to ask us for a quote
• What additional services can be offered by ConnectAID?

  ConnectAID’s team of professional communication experts and designers offer a variety of optional communication services to nonprofits wishing to improve their visibility and to raise more funds:

  • We can create and design your professional, personalized project page: ConnectAID assists you in telling your story in a clear and compelling way in order to attract more donors. Upon receiving background information about your project, we formulate your page content in both French and English and create a visually appealing design that can attract donors.
    
    
  • We can take care of your coordination and communication needs: Staff on the ground may not always have the right set of needed communication skills and often need guidance on how best to communicate with their donors. ConnectAID can act as a coordinator to provide guidance and coordinate your nonprofit’s communication needs.
    
    
  • We can take care of your social media: We can write for you and promote all your weekly social media outreach (ConnectAID, FB, LinkedIn, Instagram and Twitter). We can keep your community in the loop, with events, surveys, photos, videos, articles and more. We would create a whole team around you, and provide coaching for your external communication efforts. Together, we can be so much stronger.
    
    
  • We can provide professional videos, graphic design and web development services: Whether you need to create videos, design your logo, website, annual report, or brochure, ConnectAID’s professional designers can enhance the way that you communicate your mission and goals.
    
    Do not hesitate to contact us if you are interested in our tailored communication services!

Our purpose is to make your life easy and help you save time and money so that you can concentrate on your mission.