Frequently Asked Questions

The famous philanthropist Abbé Pierre said: "The opposite of poverty is not wealth. The opposite of poverty is sharing."

To shape a new future, unleash the power of sharing, and achieve the Sustainable Development Goals (SDGs), we have created ConnectAID, the International Solidarity Network.

 

Q&A for Members

  • What is ConnectAID ?

    ConnectAID is the first combined crowdfunding platform and international social network dedicated to the Sustainable Development Goals, as set out by the international community. Developed by specialists in humanitarian and development aid and computer programming, our mission is to connect individuals, nonprofits, international organizations, specialized media, foundations and businesses to enable them to become actors of international aid, and agents of change.

  • What is ConnectAID’s ambition?
    • Our ambition is to become the first international social network that connects people to concrete social, humanitarian and development aid actions. ConnectAID is a genuinely “social” platform where members become actors of international aid, therefore contributing to ending poverty and supporting those affected by conflict and disaster.
    • As an innovative crowdfunding platform, we aim to make the process of donating easy and safe for everyone. This way, you can sustainably support a nonprofit development project in all transparency, respond to a humanitarian crisis quickly, and directly impact populations in need.
    • We offer international organizations, non-governmental organizations (NGOs) and nonprofit associations the tools they need to communicate and inform an involved audience about the realities on the ground. Nonprofits can therefore focus entirely on their concrete, measurable “field” activities, rather than on time-consuming and often expensive fundraising efforts.
    • We allow our members to witness and become part of the change by giving them access to live updates from local development projects, news, as well as career and volunteer opportunities.
  • Why an International Solidarity Network?

    Integrating digital technology into the philanthropic chain creates a new type of engagement between donors and nonprofit organizations. ConnectAID responds to most donors’ demands, who have all too often lost trust in the nonprofit sector and who want to know where exactly their money goes when they donate. On the network, partner organizations communicate exclusively concerning their projects and their progress. This way, the focus is no longer on a particular organization itself but rather on the projects, their concrete actions, and the impact of donors’ support on real people’s lives.

  • How to register on ConnectAID?
    • In a few clicks, create your profile for free and access the social network: explore ongoing projects and find out about their progress, discover news, find career and volunteer opportunities and more.
    • If you wish to, you can support a sustainable development project(s) of your choice and follow in real time the impact of your donations.
    • Invite your friends to support and become an agent of change.
  • How to support a sustainable development project?

    You can choose to either make a one-time donation or to donate on a monthly basis, with the possibility to change the project(s) that you are supporting or to cancel your recurrent donation at any time. To support impactful sustainable development action, we encourage you to make recurring donations and thus register your involvement in the long term. In choosing to donate to a project(s) cause that you are passionate about, you develop a sense of ownership and a deeper connection to the project and the communities that they impact.

  • Are funds transfers safe?

    ConnectAID relies on principles of trust and transparency. The fund transfers between donors and nonprofit organizations are completely secure and reliable. The collection of funds on behalf of third parties goes through an international payment service provider certified to the highest standards. Bank details are encrypted and secure. Nonprofits collect their donations directly from the financial institution, which is subject to European regulations relating to the fight against money laundering and terrorist financing.  

  • Does ConnectAID ensure the confidentiality of stored personal data?

    Yes, ConnectAID guarantees the confidentiality of personal data, which is securely stored in accordance with European data protection regulations. See the Data Protection Policy.

  • Can donors claim tax deduction?

    Yes, donations made to nonprofit partners, equal or superior to 50 euros, can be eligible for tax deduction. However, the tax process depends on the legislation in force in the Donor's country of residence as well as that of the beneficiary nonprofit. Information on the countries of residence in which Donors can be tax-exempt is available on each project page. The nonprofit is fully responsible for sending relevant tax receipts to the Donor, usually at the end of the year. It can do that only if the Member has ticked the box before processing the donation to authorize sharing his/her personal information (name, address, email address) with the Beneficiary Organization.

  • Who can receive donations via the platform?

    Legally registered nonprofits (non-governmental organizations [NGOs], international organizations, associations, foundations or federations) who are able to issue tax receipts in Europe and/or the United States and whose actions benefit populations in need can request a partnership. Organizations must be able to show a track record of project implementation and be able to pass through a due diligence process. ConnectAID reviews documentation for every organization in order to validate the partnership.

  • Which projects are eligible to be listed on the platform?

    All ongoing projects anywhere in the world which contribute to at least one of the 17 Sustainable Development Goals are eligible, with the exception of projects that fund political parties, ideological movements, religions or sects; or projects with intentions or outcomes that are racist, violent, or defamatory, or which incite violence, discrimination, or hate.

  • Which domains of intervention do the projects cover?

    All around the world, ConnectAID covers a wide range of humanitarian and development aid projects related to the 17 Sustainable Development Goals set by the international community.

    These 17 objectives form the core of the 2030 Agenda and address all major development priorities:

    • Goal 1: End Poverty
    • Goal 2: Zero hunger
    • Goal 3: Good Health And Well-Being
    • Goal 4: Quality Education
    • Goal 5: Gender Equality
    • Goal 6: Clean Water and Sanitation
    • Goal 7: Affordable and Clean Energy
    • Goal 8: Decent Work and Economic Growth
    • Goal 9: Industry, Innovation and Infrastructure
    • Goal 10: Reduced Inequalities
    • Goal 11: Sustainable Cities and Communities
    • Goal 12: Responsible Consumption and Production
    • Goal 13: Climat Action
    • Goal 14: Life Below Water
    • Goal 15: Life On Land
    • Goal 16: Peace, Justice ans Strong Institutions
    • Goal 17: Partnerships for the Goals

Q&A for Nonprofits

We are more than a platform; we are your partners

  • What does ConnectAID offer?

    Our observation is that there are millions of nonprofits around the world. Most struggle to finance their work, spending huge amounts of money trying to raise funds. On the other hand, many individuals and companies would like to donate but do not know where to do so. According to recent studies, about 3 out of 5 donors would like to give more, and 4 out of 5 say that knowing where their money goes and understanding their impact would encourage them to give more.

    ConnectAID, a purpose-driven social network, offers a new approach to international solidarity. NGOs and partner associations only communicate on the platform concerning their projects, their progress and impacts. The idea is to reassure donors who have all too often lost faith, and to involve them as actors in achieving sustainable development. We offer our members a greater sense of meaning through more information sharing and more visibility of the impact of their generosity. We do this through a social network based on virality, therefore encouraging a snowball effect.

  • Why a new communication tool?

    Our goal is to increase humanitarian and social impact on the ground and to work together to reach the Sustainable Development Goals. Through the International Solidarity Network, organizations receiving donations have access to a new communication tool that responds to their needs while exclusively targeting an involved audience. This way, they can inform members in real time about progress and changing realities on the ground, while raising the funds they need to guarantee the sustainability of their actions. As an additional option, ConnectAID also offers tailored guidance and multilingual communication services, allowing nonprofits to focus solely on their field work.

  • What is special about our fundraising platform?

    Unlike most crowdfunding platforms, ConnectAID does not operate on an “all-or-nothing” principle. All amounts collected on the platform go to the project holders.

    All donations are directly transferred to the account created for the nonprofit, without going through ConnectAID. Our partners then agree to contribute to the International Solidarity Network by returning a percentage of the sums collected – between 5% and 9% (+ tax). Fees are reduced starting from the second year depending on the amounts raised, and ConnectAID's objective is to lower all commissions as soon as possible. They represent an investment by the partner organization into a professional team that can provide them with substantive fundraising services for their projects. They are used to develop and improve the social network, as well as to search for new donors and sponsor enterprises, which is something that other platforms do not offer.

  • How does ConnectAID allow partner organizations to save time and money?

    For any nonprofit, fundraising has a cost. Nonprofits are well aware of this fact. Statistics show that up to half of the sums collected through fundraising goes back into fundraising efforts. ConnectAID aspires not only to channel donations directly to projects that really need them, but to leverage and pool this collection process while also significantly reducing the costs needed to do so.

    For small organizations, the platform can replace the need for an expensive website. The network also allows organizations to post job or volunteer opportunities and may serve as a headhunting platform for large organizations looking for smaller ones to implement projects.

  • Who can become a partner?

    NGOs, international organizations, nonprofit associations and foundations are invited to contact us to apply for a partnership. ConnectAID will review the projects and legal documents of each structure on a regular basis to validate partnerships. The Payment Service Provider mandated by ConnectAID to manage financial transactions will also act as a filter for the legal identification of grant recipients.

    If you wish to become a partner, please check your eligibility below and contact us. We'll be happy to have you onboard!

    Check if you are eligible for a partnership

  • What are the eligibility criteria for nonprofits to join ConnectAID?

    Our social network gives donors more confidence in their philanthropy. In order to receive funding through the platform:

    • Projects must be carried out by nonprofit organizations recognized as “of general interest”, therefore able to issue tax receipts to donors (NGOs, associations, federations, etc.).
    • Projects must be ongoing, and directly benefiting local populations. Projects must also demonstrate positive, measurable and sustainable impacts for their beneficiaries and their communities.
    • The nonprofit must be legally incorporated in one of the countries authorized by our payment institution (Australia, Austria, Belgium, Canada, Czechia Preview, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, India, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States, Brazil and Romania). The organization’s sustainable development projects however, can be carried out in any part of the world.
    • All projects must be validaded by ConnectAID.
    • All projects must respond to one or more of the 17 Sustainable Development Goals set by the international community.
  • Which domains of intervention do the projects cover?

    Our platform addresses the 17 Sustainable Development Goals (SDGs) set by the international community. These objectives form the core of the 2030 Agenda and cover all development issues. The projects selected by ConnectAID to receive funding through the platform must focus on one or more of these goals. A nonprofit can have several projects listed on the platform. Each project is linked to one or more goals, which facilitates the search and selection process by donors.

    • Goal 1: End Poverty
    • Goal 2: Zero hunger
    • Goal 3: Good Health And Well-Being
    • Goal 4: Quality Education
    • Goal 5: Gender Equality
    • Goal 6: Clean Water and Sanitation
    • Goal 7: Affordable and Clean Energy
    • Goal 8: Decent Work and Economic Growth
    • Goal 9: Industry, Innovation and Infrastructure
    • Goal 10: Reduced Inequalities
    • Goal 11: Sustainable Cities and Communities
    • Goal 12: Responsible Consumption and Production
    • Goal 13: Climat Action
    • Goal 14: Life Below Water
    • Goal 15: Life On Land
    • Goal 16: Peace, Justice ans Strong Institutions
    • Goal 17: Partnerships for the Goals

  • Are there registration fees to become a partner?

    Remember that we are more than just a new platform; we are your partner. To keep on growing and cover some of our costs, we ask our partners for a participation (please contact us for a quote, as it will depend on your needs). Registration fees will only be charged if your partnership application is successful, after which you will obtain access to a dedicated webpage for your project and begin to attract donors, both individuals or from the private sector.

  • What information must be provided in order to become a nonprofit partner?

    The creation of a payment account requires the provision of the following information and identification documents:

    • The legal name of the nonprofit organization or association
    • The identification number verifying the organization’s registration and status
    • A valid identity document from the natural person representing the nonprofit organization 
    • A RIB/BIC account number indicating the organization’s name and IBAN
    • A document describing the project
  • Are transactions secure?

    The collection and transfer of funds between donors and organizations are fully secure and reliable. Donations received on behalf of third parties are not collected through ConnectAID, but through an accredited Payment Service Provider. Beneficiary organizations take over bank charges and collect donations directly through the payment institution, subject to European regulations relating to the fight against money laundering and terrorist financing.

  • What additional services can be offered by ConnectAID?

    ConnectAID’s team of professional communication experts and designers offer a variety of optional communication services to nonprofits wishing to improve their visibility and to raise more funds:

    • We can create and design your professional, personalized project page: ConnectAID assists you in telling your story in a clear and compelling way in order to attract more donors. Upon receiving background information about your project, we formulate your page content in both French and English and create a visually appealing design that can attract donors.

    • We can take care of your coordination and communication needs: Staff on the ground may not always have the right set of needed communication skills and often need guidance on how best to communicate with their donors. ConnectAID can act as a coordinator to provide guidance and coordinate your nonprofit’s communication needs.

    • We can provide professional graphic design and web development services: Whether you need to design your logo, website,  annual report, or brochure, ConnectAID’s professional designers can enhance the way that you communicate your mission and goals.

      Do not hesitate to contact us if you are interested in our tailored communication services! 

 

Our purpose is to make your life easy and help you save time and money so that you can concentrate on your mission. 

 

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